Join us

We’re a mission-driven company powered by individuals who are fired up about making egg freezing and third party reproduction more accessible. We’re proud to engage in meaningful work that will impact tons of people through the family-building process.

The Cofertility team is on a Zoom meeting together, smiling and waving.

Our work style

We are a fully remote team and we pride ourselves on building an environment that encourages flexibility and a full life beyond work. While our team is spread across the country, we communicate regularly throughout the day and host in-person offsites two to three times a year.

Our open roles

If you don’t see your ideal position, send your resume to careers@cofertility.com with a note about what type of role you're looking for. You’ll be the first to know when we open a position that matches your experience.

Member Outreach Manager, part time
What we're looking for

We are seeking a highly motivated part time Member Outreach Manager to join our team. As a part time Member Outreach Manager, you will play a big role in helping our intended parents understand our model, search for egg donors, and ultimately match with the best donor for their unique needs/desires. You will play a major role in making matches by providing sound customer service, becoming a subject matter expert, and supporting member success. You will report to our Operations Manager, and work between 25-30 hours each week. You will have the unique opportunity to make and guide matches at their inception, ultimately helping people build the families of their dreams.

Responsibilities
  • Manage a sales pipeline of medium and high intent intended parent leads
  • Complete outbound calls to all new intended parent leads 
  • Monitor and answer the inbound company phone line, fielding calls to other team members as necessary
  • Complete scheduled Zoom sales calls with intended parent leads 
  • Monitor support email inbox for intended parent leads
  • Become a resident expert on the Cofertility egg donation process
  • Be knowledgeable of our clinic partners, pricing, and all active donors
Professional Characteristics
  • 3-5 years experience in customer engagement with knowledge of sales with an ability to manage a large pipeline of customers
  • Strong work ethic, customer focus, communication, and interpersonal skills
  • Kind, empathetic, solutions oriented, positive (but knows how not to push toxic positivity)
  • Ability to work independently and as a part of a team
  • Excellent communication skills both over the phone and via email 
  • A collaborative team player that is committed to excellence, biased for action, and has exceptional attention to detail
  • Tech savvy. Proficient in Google Suite, and familiarity with and ability to learn a modern Customer Success / Operations tech stack
  • Familiarity with the fertility landscape and egg donation a plus
  • Willing to work after Mountain or Pacific time hours
Personal Characteristics
  • Tenacious 
  • Empathetic 
  • Self motivated
  • Versatile and adaptable
  • Willingness to coach and be coached
  • Problem solver
About Us

We are a fully remote team. Our founders are spread out across the coasts. Since we’re located all over the country, communication using Slack, Gmail, Zoom, and other tools is key. We communicate regularly throughout the day, and you’ll never be alone.

We believe in giving our team members autonomy, and place value on the output of each team member.

Above all, we’re proud to engage in meaningful work that will impact tons of people throughout the family-building process.

We are an equal opportunity employer. Individuals seeking employment at our company are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Additionally, we encourage candidates who have non-traditional/diverse backgrounds to apply. Candidates who have been challenged or chosen to challenge themselves in unique ways, but may not fit all specified criteria are still encouraged to apply and share why this is such a compelling opportunity for you. 

How to Apply

If this role sounds like a good fit, email us at careers@cofertility.com. Please include “Member Outreach” in your subject line.

Fractional CFO
What we're looking for

We are hiring an experienced Fractional Chief Financial Officer (CFO) to join our team on a part time basis. As a Fractional CFO, you will play a critical role in providing strategic financial guidance to our company. This role is ideal for someone who has helped scale a venture-backed startup with specific experience raising a Series A. We are looking for someone who knows exactly what it takes to grow an earlier-stage company. You will report directly to our CEO and will work on a monthly retainer, offering valuable insights and financial strategies to advance the company.

Responsibilities

  • Financial planning: Perform and partner on financial projections, budgets, and forecasts 
  • Analysis and reporting: Generate appropriate financial reports for internal and external stakeholders
  • Leadership: Opine on organization-wide key performance indicators (KPIs) and provide recommendations for improvement, how to better align financial modeling, and overall reducing financial risk in the business model
  • Cash flow management: Ensure the company’s financial health through monthly analysis and reporting
  • Oversee accounting, tax planning, and audit processes in collaboration with accounting team members 
  • Present to board of directors as needed

Professional Characteristics

  • Bachelor’s degree in Finance, Accounting, or related field 
  • Proven subject matter expertise with 12+ years related experience driving successful business outcomes and strategic financial management
  • Deep knowledge of financial regulations, accounting principles, financial planning, financial analysis, and business tax
  • Skilled at financial risk evaluation and avoidance 
  • Expertise in Quickbooks, Google sheets, and other financial technologies necessary to optimize the organization’s financial operations 
  • Effective and compelling oral and written communicator who can successfully explain financial matters to non-financial stakeholders
  • Someone who gets joy from assessing and optimizing processes to be more efficient in a fast-paced, start-up environment
  • A highly accountable and collaborative team player who is committed to excellence, biased for action, and has exceptional attention to detail

Personal Characteristics

  • Tenacious 
  • Excellent judgment 
  • Effective executor
About Us

We are a fully remote team and are spread out across the coasts. Since we’re located all over the country, communication using Slack, Gmail, Zoom, and other tools is key. We’re proud to engage in meaningful work that will impact tons of people throughout the family-building process.

We are an equal opportunity employer. Individuals seeking employment at our company are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

How to Apply

If this role sounds like a good fit, email us at careers@cofertility.com. Please include “Fractional CFO” in your subject line.

Member Experience Manager/Member Advocate
What we're looking for

We are hiring a Member Experience Manager/Member Advocate to help manage our third party reproduction cases with donors and intended parents. The Member Experience Manager will have a primary focus on day to day case management while also building processes and procedures to scale. You’ll join our growing, fast paced team, managing several cases at different stages simultaneously.

You will be a key member of our Member Experience team as you:

  • Serve as an advocate for intended parents and Split Members (egg donors) as they navigate their egg donation journey
  • Act as the primary point of contact for our members, guiding them through their egg donation journeys via video call, phone call, and email
  • Manage relationships with medical providers to coordinate the retrievals for member donors - including scheduling travel, managing escrow funding, coordinating screenings and egg retrievals
  • Optimize and build case management best practices and operational procedures
  • Track match progress in our CRM tool, ensuring the documentation for each match is captured seamlessly
  • Follow industry guidelines as directed by the American Society of Reproductive Medicine (ASRM) and the Food and Drug Administration (FDA)
Who we’re looking for

Professional Characteristics:

  • 5+ years third party reproduction case manager/coordinator with experience working with multiple cases at once
  • An excellent communicator with experience working with medical or fertility clinics and providers (preferred)
  • A problem solver, who is ready to take on challenges the moment they arise and enjoys fast paced work
  • Someone who is always looking for ways to be more efficient
  • Interested in the third party reproduction field and is comfortable supporting and educating our members through egg donation, egg freezing, and embryo creation
  • A collaborative team player
  • Proficient in Google Suite, CRM tools, experience with egg donor software a plus

Personal Characteristics

  • Inspired by our mission of changing the world of family planning and empowering women to own their fertility timeline
  • Patient, kind, and empathetic 
  • Effective executor
  • Versatile
  • Ready to learn and grow
About Us

We are a fully remote team. Our founders are spread out across the coasts. Since we’re located all over the country, communication using Slack, Gmail, Zoom, and other tools is key. We communicate regularly throughout the day, and you’ll never be alone.

We believe in giving our team members autonomy, and place value on the output of each team member.  Above all, we’re proud to engage in meaningful work that will impact tons of people throughout the family-building process.

We are an equal opportunity employer. Individuals seeking employment at our company are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Additionally, we encourage candidates who have non-traditional/diverse backgrounds to apply. Candidates who have been challenged or chosen to challenge themselves in unique ways, but may not fit all specified criteria are still encouraged to apply and share why this is such a compelling opportunity for you. 

How to Apply

If this role sounds like a good fit, email us at careers@cofertility.com. Please include “Member Experience Manager” in your subject line.

Our company values

Human centered, always
We’re a “family” business

Our goal is to help people build families — today or in the future — no matter who they are or what life stage they’re in. This extends not only to our users and their families, but also, to our team. We care about each other as coworkers and humans, and support each other while helping other families grow.

Our Members > everything
We lead with empathy

Every decision we make ladders back to our Members. We always aim to put ourselves in their figurative shoes, and use this as a gut check as much as possible. Understanding our Members allows us to build experiences that are more transparent, less icky, and as always, human-centered.

Everything is figureoutable
We’re owners, not renters

We care deeply about solving real problems in our industry, starting with how we build and run this organization. When faced with challenges, we take our time to figure it out, and do the right thing for the long term. We’re “all hands on deck,” and comfortable jumping in where our talents are needed. Simply put — we’re not just “renting” here for a bit, we’re owners.

Everyone is welcome
We support family-building for all

At Co, we strive to embody inclusion and always create welcoming spaces for our employees and our Members alike. In every decision, we consider how different genders, races, sexual orientations, and backgrounds might feel, experience, or think about the topic at hand. Representation and inclusion are at our core.

Data is queen
We’re scientists at heart

We’re in a never-ending pursuit for knowledge that improves our Members’ experience and family-building outcomes. We love and seek data to make informed decisions, from the latest studies on fertility preservation and donor conception to internal metrics that can lead to product improvements. We iterate and innovative, and are not afraid to change our minds in the face of new facts.